One of the best resources is the Canadian Wireless Telecommunications Association (CWTA) web site at http://www.cwta.ca/

Also, be sure to sign up for TMI’s Newsletter at http://www.tandemology.com

Finally, the knowledgeable and experienced marketing architects at TMI can answer any questions you may have about mobile marketing, including questions about phones, carriers, fees, multimedia, wireless spam, content, sites and much more. Simply email us at info@tandemology.com or call

1-888-77-TXT-IT (888-778-9848)

Simply put, anywhere! Your TMI keyword is a great way for customers to engage your business or service, so keywords work great in all advertising. TMI keywords can be placed on any marketing materials you currently use: newspaper ads, handouts, billboards, flyers, posters, in-store displays, business cards, shopping bags, and more! Wherever you reach out to consumers, a TMI keyword fits in great!

TMI is always ready to help a new or existing client, or even explore the many different possibilities that a TMI keyword can provide for your business. Primarily, TMI keywords help engage consumers through the use of mobile technology. Using a TMI keyword allows for instant interaction between a business and its' consumers, creating a stronger brand awareness, and leading to more visits, calls, or interaction.

If your question isn’t covered in the FAQ, feel free to contact a TMI representative to get an answer. You can reach us at 1-888-77-TXT-IT, or via e-mail at support@tandemology.com.

TMI is a nationally-recognized mobile marketing and media company that specializes in delivering unique marketing communications between businesses and consumers using the mobile device. TMI focuses on impulse marketing, mobile coupons, alert systems, and more.

TMI does not charge for any standard content received by a user on their mobile phone. These costs are covered by the advertiser or business. Of course, standard text messaging charges may be applied by your carrier if you don’t have a messaging plan. However, specialized premium content for wallpapers, ring tones, daily information, prizes, or other types of contests may have a nominal charge associated with the product. These charges will always be fully disclosed, and utilize a double opt-in procedure to ensure that you receive only the content you want.

Sending a text message couldn't be any easier! While each individual phone model varies on the steps and organization, you can generally use this as a guide:
1.) Select Messages/Messaging from your phone's menu. Hit "OK" on your phone.
2.) Select New Message/New Text Message. Hit "OK" on your phone.
3.) In the "TO:" box, enter the recipient's phone number or short code, in this case, 89848. Hit "OK" on your phone.
4.) In the "TEXT:" box, enter the message or keyword you wish to send. Hit "SEND" or "OK" on your phone to send the message.

Definitely! Over 97% mobile phones these days are equipped with the technology and information to send and receive text messages. If you are having problems sending or receiving TMI keywords and message, please contact a TMI representative, or check with your cell phone provider.

TMI supports almost all cell phone carriers, covering over 97% of the cell phones in Canada. Currently, our services may not work with some models or carriers of pre-paid phones.

You are welcome to contact your carrier. Links to most Canadian carriers are listed below for your convenience.
FIDO
www.fido.ca

BELL
http://www.bell.ca/home/

TELUS
http://www.telusmobility.com/

VIRGIN
http://www.virginmobile.ca/site/index.html

89848 is known as a short code or common short code. Short codes were established by the cellular industry to give mobile users and systems the ability to interact via messaging and be easier to remember than a full length phone number. TMI’s standard short code is 89848. Type TMI on your phone and you will be pressing the 8-9-8-4 and 8 buttons.

Currently, TMI serves the Canada. In the near future, TMI will service the United States, Mexico, the Caribbean, Europe, and other international destinations.

SMS is an acronym for SHORT MESSAGE SERVICE, a service that allows mobile phones to send text messages between cell phones.

If your question isn’t covered in the FAQ, feel free to contact a TMI representative to get an answer. You can reach us at 1-888-77-TXT-IT (888-778-9848), or via e-mail at
support@tandemology.com

The fastest way during all hours is to email or text support@tandemology.com. That will initiate a series of text messages and emails to support staff. You may also call 1-888-77-TXT-IT (888-778-9848) anytime for help.

TMI supports almost all cell phone carriers, covering over 97% of the cell phones in the Canada. Currently, our services may not work with some models or carriers of pre-paid phones. Check with your carrier if you are uncertain about your phone or plan's ability to send or receive text messages.

While it's possible your phone might not have the capability to send or receive text messages, it's highly unlikely. Your message inbox might be full, so first gain some storage space by deleting old messages. It's also possible that your carrier's messaging service is momentarily down, so try again in a few minutes. Due to the exchange between carriers as your message is routed and delivered, you response message might take anywhere from a few seconds to a few minutes to be received and return a response. Lastly, make sure that you have "texted" the correct keyword (spelling counts!) to our short code 89848.

Yes! Text messages are stored by your mobile provider for a period of time from a few days to a number of weeks (depending on your carrier). As soon as your phone is turned on or returns to your network area, the wireless provider will begin to attempt to complete sending those message directly to your phone.

If your question isn’t covered in the FAQ, feel free to contact an TMI representative to get an answer. You can reach us at 1-888-77-TXT-IT (888-778-9848), or via e-mail at support@tandemology.com